All shipping comes with tracking.​ Within NZ $15 or free when you spend over $150. Australia $29 or free when you spend over $150. Rest of the world $29.

We accept credit cards such as Visa, Mastercard, AMEX, Diners etc, Paypal, AfterPay and Google Pay.

Yes, Wirihana Supplies leather goods is covered by a limited warranty for one year from the date of purchase. What's Covered: Tears, lose stitching and broken hardware. What's Not Covered: Broken zips. Lost or stolen goods, accidental damage or damage due to negligence, natural tarnishing that develops over time and damage to pieces purchased from unauthorized retailers. ​ Unsure About Your Coverage? Contact us with a description of the issue, images of your piece and a copy of your receipt.

Faulty products can be returned up to 30 days from date of purchase or date of delivery (whichever is later) free of charge, as long as it hasn't been used by the customer. The item should be returned with tags attached and in original packaging. For change of mind returns, you also have 30 days to return at your cost. The item should also have original tags attached and be returned in original packaging. We will request photos of the product to ensure there isn't customer damage before commencing return.​​ Please go to www.wirihanasupplies.co.nz/returns for more information and to fill out a returns form online.

Use only warm water and a cloth to remove dirt and grime. Avoid using harsh detergents and chemicals which can compromise the leather. ​ If your leather is natural coloured, you may use a weak hand soap - please avoid if your leather is dyed. ​ Please be aware that like a skin, leather can soak in stains and sometimes it is best to not touch it or you risk making it worse. Stains can add to the patina and give it a vintage look and also showcases the story of your bag so we suggest leaving it as is.

Yes, in your shopping cart you will be given the opportunity to add a gift note with a personalized message. If you are already in checkout, no problem! You may go back to your cart and add the gift note before completing your purchase.

Every purchase from Wirihana is specially packaged in a Wirihana cardboard box, and inside your gift is wrapped in tissue paper and a card. You may personalize this card in the checkout and I will hand write it myself. If you wish for gift wrapping beyond this, please reach out and we will see what we can do.

Sustainable luxury means creating beauty that endures, while leaving a positive impact on the world. It's about creating those products with a deep respect for the environment and the artisans who make them.

Because people still eat cow and sheep, their hides become a by-product that can either be used or discarded. We do not kill animals for their hide and we do not use exotic animals - only those that are killed for meat. Leather is luxurious and it would be a shame for it to go to waste. This way, we also avoid using heavy chemical processes to manufacture a man-made material.

We use full and top grain sheep and cow leather, sourced locally in Indonesia. Full and top grain are the best cuts of leather. Our leather forms a patina which is the hallmark of high-quality leather.

Wirihana Supplies leather goods are handcrafted—from first sketch to final stitch — using heritage techniques passed down by generations of master artisans in Indonesia.